For Patients

Frequently Asked Questions

Do you accept health insurance?

Agility Physiotherapy & Sports Injury can bill directly to Desjardins Financial Security, Great West Life, Industrial Alliance, Standard Life and Sun Life Financial. 
You will only have to pay your portion in the clinic and we will bill the rest directly to your insurance company with no paperwork for you!

Johnson Insurance allows us to submit the claim on your behalf but they require that you pay the full amount up front.

How it works

If the clinic does not bill directly to your insurance company or if you do not have insurance, payment must be made on delivery of services. Most major credit cards are accepted.

We are not set up to handle Workplace Safety and Insurance Board (WSIB) or Motor Vehicle Accident (MVA) claims at this time.


Do I need a referral to go to Agility Physiotherapy & Sports Injury?

Although most of our patients are referred by their physicians, you can come to our clinic without a referral. However, be advised that many insurance companies require a physician referral.


How many treatments will I need?

There is no “one size fits all” treatment guide when it comes to physiotherapy. At Agility Physiotherapy & Sports Injury, our goal is to reduce your pain, increase your functionality, and get you able to return to your active life as quickly as possible.